The website eshop.superwash.com.cy is the online store for the presentation and sale of products of the company K.P SUPER WASH LTD, headquartered in Limassol, Cyprus, tel: 7000 72 77 Company Registration Number: HE 16274, VAT Registration Number: 10162174Η, email: info@superwash.com.cy.

Please read the following terms carefully before use. Access to and use of the website implies full and unconditional acceptance of these terms.

1. Scope of Use & Applicable Law

This website and its terms are governed by the laws of the Republic of Cyprus. Any dispute arising from the use of the website or transactions through it shall fall under the exclusive jurisdiction of the Courts of the Republic of Cyprus.

2. Intellectual Property & Trademarks

All content (texts, graphics, logos, images) constitutes the intellectual property of the Company or its suppliers.

Reproduction, copying, or republication of part or all of the content for commercial purposes without the written consent of the Company is prohibited.

3. Personal Data Protection (GDPR)

The Company fully complies with the General Data Protection Regulation (GDPR) and Cypriot legislation (Law 125(I)/2018).

For more information regarding the collection and processing of your data, please refer to our Privacy Policy.

4. Product Description & Pricing

Accuracy: We make every effort to ensure the accuracy of product characteristics. However, the Company is not responsible for any typographical errors or technical inaccuracies.

Prices:The listed prices include the applicable VAT of the Republic of Cyprus.

Shipping Costs: Products will be shipped to the address specified by the customer when placing the order. The Company cooperates with a courier service (akis express) to ensure the safe and fast delivery of products. Shipping costs are borne by the Company's customers, who will be informed of the exact shipping cost before submitting their final order. Our Company makes every effort to dispatch products within the stated timeframe; however, in the event of delays for any reason, the Company does not acknowledge any liability.

5. Payment Methods

Payment can be made via: Credit/Debit Card: Through a secure payment gateway.

The Company does not store card details.

6. Returns Policy & Right of Withdrawal

According to the Consumer Protection Law of Cyprus:

Right of Withdrawal: The consumer has the right to withdraw without justification within 14 calendar days from receipt of the product, returning it in its original condition and packaging.

Exceptions: The right of withdrawal does not apply to products manufactured according to the consumer’s specifications or clearly personalized products.

Refunds: Refunds (excluding shipping costs, unless the product is defective) are processed within 14 days from the day we are informed of the withdrawal.

7. Product Shipping - Delivery Time & Shipping Costs

📦 Delivery within 3-5 business days across Cyprus via Akis Express.

🚚 Free shipping for orders over €50.

For orders under €50, shipping costs are calculated at checkout.

The Company bears no responsibility for delays caused by force majeure or the carrier’s fault, but commits to informing the customer promptly.

8. Limitation of Liability

The Company is not responsible for any technical issues that may arise for the user while accessing the website, nor for damages caused by viruses or other malicious third-party software.

Minors are prohibited from using the Website if they are under 18 years of age or do not have the legally required legal capacity. General Terms and Conditions of Use

If any of the above Terms and Conditions of Use is deemed unlawful, invalid, or unenforceable, that specific term shall be considered as if it had not been written, without affecting the enforceability and validity of the remaining terms. The Company may modify any or all of the Terms and Conditions of Use included herein at any time, and users shall be deemed notified and bound by the changes from the moment they appear on the Company’s Website. The Company reserves the right to modify or delete Website material at any time at its sole discretion.

Applicable Law

These Terms and Conditions of Use, as well as the use of this Website, shall be governed by the laws of Cyprus. The Courts of Cyprus shall have exclusive jurisdiction over any dispute related to this Website.

9. Modification of Terms

The Company reserves the right to modify these terms at any time.

Changes become effective from the moment they are posted on the website.